Privacy Policy
Last updated: April 2026
Foundation Contractors Association (“FCA”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you visit foundationcontractors.org, apply for membership, submit enquiries or use our services.
1. Who We Are
Foundation Contractors Association is an industry visibility network and directory for foundation, piling and ground engineering contractors.
Website: foundationcontractors.org
If you have any privacy-related questions, please contact us through the website contact form.
2. Information We Collect
We may collect the following types of information:
Information you provide directly
- Name
- Company name
- Email address
- Telephone number
- Business address
- Website URL
- Company registration details
- Insurance details (where relevant for verification)
- Messages sent through forms
- Billing details for memberships
Information collected automatically
When you use our website, we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referring website
- Date and time of visit
- Basic analytics and usage behaviour
3. How We Use Your Information
We use data to:
- Operate the FCA website and contractor directory
- Create and manage listings
- Process membership applications
- Carry out verification checks
- Respond to enquiries
- Improve website performance and user experience
- Send service-related communications
- Prevent fraud or misuse
- Meet legal and accounting obligations
- Promote relevant contractor listings where agreed
4. Verification Checks
For FCA Verified memberships, we may review publicly available business information and documents provided by you, including:
- Company registration status
- Trading status
- Insurance evidence
- Public business credentials
This is used only for membership assessment and trust signalling purposes.
5. Legal Basis for Processing
Where applicable under UK GDPR / EU GDPR, we rely on:
- Contract performance
- Legitimate interests
- Legal obligations
- Consent (where required, such as marketing cookies or optional communications)
6. Sharing of Data
We do not sell personal data.
We may share data with trusted service providers where necessary, such as:
- Website hosting providers
- Payment processors
- Analytics providers
- Email systems
- Professional advisers
- Legal or regulatory authorities if required
These parties only receive data necessary for their role.
7. Directory Listings
Business information submitted for listings may be published publicly, including:
- Company name
- Contact details
- Website
- Coverage areas
- Services
- Profile content
Please ensure you only submit information you are authorised to publish.
8. Payment Security
Payments may be processed by third-party providers such as Stripe or equivalent secure processors. FCA does not store full payment card details on its servers.
9. Data Retention
We retain data only as long as reasonably necessary for:
- Membership administration
- Legal compliance
- Accounting records
- Dispute resolution
- Operational continuity
Public listing content may remain archived unless removal is requested or legally required.
10. Cookies
Our website may use cookies and similar technologies for:
- Essential site functions
- Analytics
- Performance monitoring
- Security
- Marketing tools (where enabled)
You may control cookies through your browser settings.
11. Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to certain processing
- Request transfer of your data
- Withdraw consent where consent applies
To exercise rights, contact us through the website.
12. International Data Transfers
Some providers may process data outside your country. Where relevant, reasonable safeguards are used.
13. Security
We use reasonable technical and organisational measures to protect data. However, no online system can guarantee absolute security.
14. Third-Party Links
Our website may link to external websites. We are not responsible for their privacy practices.
15. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be published on this page.
16. Contact
For privacy enquiries, data requests or corrections, please use the contact form on foundationcontractors.org.
