Privacy Policy

Last updated: April 2026

Foundation Contractors Association (“FCA”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you visit foundationcontractors.org, apply for membership, submit enquiries or use our services.

1. Who We Are

Foundation Contractors Association is an industry visibility network and directory for foundation, piling and ground engineering contractors.

Website: foundationcontractors.org

If you have any privacy-related questions, please contact us through the website contact form.

2. Information We Collect

We may collect the following types of information:

Information you provide directly

  • Name
  • Company name
  • Email address
  • Telephone number
  • Business address
  • Website URL
  • Company registration details
  • Insurance details (where relevant for verification)
  • Messages sent through forms
  • Billing details for memberships

Information collected automatically

When you use our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring website
  • Date and time of visit
  • Basic analytics and usage behaviour

3. How We Use Your Information

We use data to:

  • Operate the FCA website and contractor directory
  • Create and manage listings
  • Process membership applications
  • Carry out verification checks
  • Respond to enquiries
  • Improve website performance and user experience
  • Send service-related communications
  • Prevent fraud or misuse
  • Meet legal and accounting obligations
  • Promote relevant contractor listings where agreed

4. Verification Checks

For FCA Verified memberships, we may review publicly available business information and documents provided by you, including:

  • Company registration status
  • Trading status
  • Insurance evidence
  • Public business credentials

This is used only for membership assessment and trust signalling purposes.

5. Legal Basis for Processing

Where applicable under UK GDPR / EU GDPR, we rely on:

  • Contract performance
  • Legitimate interests
  • Legal obligations
  • Consent (where required, such as marketing cookies or optional communications)

6. Sharing of Data

We do not sell personal data.

We may share data with trusted service providers where necessary, such as:

  • Website hosting providers
  • Payment processors
  • Analytics providers
  • Email systems
  • Professional advisers
  • Legal or regulatory authorities if required

These parties only receive data necessary for their role.

7. Directory Listings

Business information submitted for listings may be published publicly, including:

  • Company name
  • Contact details
  • Website
  • Coverage areas
  • Services
  • Profile content

Please ensure you only submit information you are authorised to publish.

8. Payment Security

Payments may be processed by third-party providers such as Stripe or equivalent secure processors. FCA does not store full payment card details on its servers.

9. Data Retention

We retain data only as long as reasonably necessary for:

  • Membership administration
  • Legal compliance
  • Accounting records
  • Dispute resolution
  • Operational continuity

Public listing content may remain archived unless removal is requested or legally required.

10. Cookies

Our website may use cookies and similar technologies for:

  • Essential site functions
  • Analytics
  • Performance monitoring
  • Security
  • Marketing tools (where enabled)

You may control cookies through your browser settings.

11. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to certain processing
  • Request transfer of your data
  • Withdraw consent where consent applies

To exercise rights, contact us through the website.

12. International Data Transfers

Some providers may process data outside your country. Where relevant, reasonable safeguards are used.

13. Security

We use reasonable technical and organisational measures to protect data. However, no online system can guarantee absolute security.

14. Third-Party Links

Our website may link to external websites. We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on this page.

16. Contact

For privacy enquiries, data requests or corrections, please use the contact form on foundationcontractors.org.